Contact us

Got questions about your water? Great, we'd love to answer any inquiry you might have about our resource or the services we provide.

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The form below can be used to send us a note, ask a question, or ask for service. Please make sure to fill in the required fields.

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Questions?

OFFICE PHONE 604-850-6621

Office Fax 604-850-7862

Emergency line 604-308-6161


Office HoursMonday to Friday
8:30am - 2:30pm


Office Location 2889 Grandview Crescent
Abbotsford, BC V2T 2R6

Submit a water meter reading

You can submit a water meter reading right here. There are a few steps you should take prior to submitting your reading so that you can guarantee the accuracy of your submission.

Contact the office to confirm location of your water meter. In most cases, commercial meters are located in the mechanical or sprinkler room of your building. If the meter is located in a box in the ground, please take care when lifting the lid as they are heavy. In most cases, there will be a wire from the meter attached to the lid. Take care when replacing the lid that the wire is not pinched.

When recording the number, please note every number on the register and take note of any decimals stamped on the register. You can even send us a photo of the meter if it is easier. If you want to read your own meter, but are unsure of where it is or how to go about it, please call us and we’ll send someone out to walk you through it!

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Signing up for eBilling

E-Billing is here! You can register for this paperless billing option by sending an e-mail to office@clearbrookwaterworks.com with the subject line of "sign me up" and your account number in the e-mail or fill out the form below.

If you sign up for E-billing please add cwd@clearbrookwaterworks.com to your safe senders list. Then watch for your quarterly invoice. They are sent out March, June, September, and December each year.

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